In general we can process your order in 1-2 business days, unless you request a custom. In the case of custom orders, the processing time will be listed under the item and confirmed with you when your order is finalized.
Estimated shipping times
North America: 1-5 business days
Actual delivery time will depend on the shipping method you choose. If you need a priority shipment, please let me know and we will work with you to find a shipping method that works for you. Please note that our studio is located in the the northeast. Therefore, during winter, large amounts of snowfall are out of our control and may affect the speed of delivery.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
We do not accept returns on custom items. If you have purchased a ready to ship item with no customization, we accept returns within 14 days of you receiving the item. The buyer will be responsible for paying the cost of return shipping and the item must be returned in the condition it was sent to you in.